Joaquim Florist Review

joaquim florist

Image Credits: Joaquim Florist

Location: 9 Kaki Bukit Road 2 #03-06, Gordon Warehouse Building, Singapore 417842

Telephone: +65 6383 1188

Email: joaquim@singnet.com.sg

Facebook: https://www.facebook.com/Joaquimfloristandgifts

Website: https://joaquimflorist.com

Operating hours: Mon to Fri: 9am – 6pm. Sat: 9am – 12pm. Closed Sun and Public Holidays.

Cheapest bouquet: SGD $48.00

Founded in 1984, Joaquim Florist has become one of the leading florists in Singapore and the first one in Asia to offer online services. Customers have access to a wide range of flowers and gifts for every occasion in the online catalogue.

All you need to do is place an order with a few clicks, make a payment and the order will be delivered to the doorstep of the recipient. Customers can surprise a loved one with a same day delivery if they place an order before 12 noon Singapore time.

Customer Service

Joaquim Florist prides itself on putting its customers first and believes it wouldn’t have been as successful without the support of its customers through the years. The florists, with their impeccably green fingers and years of experience, go the extra mile to present nature in the best way to bring cheer and uplift spirits.

They constantly work on fresh ideas so that they can deliver their customers’ best wishes with substance and style. Customers can download e-brochures from the website, including the latest CNY collection 2019. They can also subscribe to an online newsletter to receive the latest offers and news.

Product Selection

Categories include artificial flowers, table arrangements, baby gifts, electrical items, hand bouquets, opening stands, wreaths and more.

In the online shop, customers will find products, such as an Opening Banner for only $32 and the Venus Kiss floral arrangement with three roses, yellow caspia, finger palms and Setaria for only $48.

The online catalogue features a huge variety of baby gifts (59), including baby chairs, baby essentials gift packs, potties, baby strollers, baby walkers, baby swings, high chairs, tricycles and much more.

Choose from over 40 table arrangements, including baskets with gorgeous brightly coloured blooms accompanied by plush toys, chocolates or wine.

Colourful hand bouquets, such as Forever Love and Your Sweet Smile with its mix of orchids will bring a smile to the face of the recipient. Get well baskets with fruit, flowers, balloons etc. are guaranteed to boost the spirits of those whose health is suffering.

Some arrangements feature a mixture of fresh and silk flowers, such as 8 Mandarin oranges with fresh and silk flowers in a presentation basket.

Select from a variety of opening stands, such as Auspicious Beginnings with beautiful bright oranges, reds, yellow and greenery or Sweet Success with its pink and blue balloons, ribbons and blooms.

Express condolences with a floral sympathy blanket and scroll or a Sweet Remembrance wreath.

Placing Orders

Easily place an order with a few clicks online. Click the ‘buy now’ button next to the product and follow the simple checkout process. Choose a delivery date and time, enter the information of the recipient and a message and then provide credit card information for payment. Orders are only executed on receipt of payment.

Cancellation of orders must be made two hours in advance of delivery date. The receiver’s address supplied by customers must be correct or order will be cancelled and no refund will be made.

Delivery

Delivery is within Singapore only. For delivery from 9am to 12pm, orders must be placed a day in advance before 5pm. For orders from 1pm to 5pm, orders must be placed before 12pm on the same day or in advance.

For delivery between 6pm and 9pm, orders must be placed before 4.30am on the same day or in advance. Orders placed on Saturdays, Sundays or Public Holidays are processed the next working day afternoon between 2pm and 6pm.

Deliveries on Sundays or public holidays are subject to an additional surcharge of between $10 and $20. Deliveries to Sentosa are subject to an extra $10 and those to Jurong Island cost an extra $20.

Flowers are guaranteed to be fresh on delivery. However, in the event where customers would like to request an exchange, they can call the office and speak to Customer Service personnel.

Prices and Payment options

Customers can filter through categories in the catalogue by price, with the prices ranging from $30 to $800. The prices shown in the catalogue include delivery and GST. Payment is by major credit cards only.

Rewards
In appreciation for customer support, Joaquim offers a Gifts Rewards Program to allow customers to turn their support into rewarding gifts. Every $50 spent entitles customers to a Joaquim Gift Voucher. These vouchers can be accumulated and exchanged for useful electrical appliances or versatile lifestyle vouchers.

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