Privacy Policy


Last Updated: 19 May 2025

At Farm Florist (www.farmflorist.com), we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services.

1. What We Collect

When you interact with us (e.g., place an order, subscribe to our emails), we may collect:

  • Your name, email, phone number, and delivery address

  • Order history and preferences

  • Payment information (processed securely via third-party gateways)

  • Any messages or notes submitted via forms

2. How We Use Your Information

We use your data to:

  • Fulfil your orders and deliver products

  • Send order updates and delivery tracking info

  • Offer customer support and resolve issues

  • Send promotional offers (only if you opt in)

  • Improve our website and services

3. Sharing of Data

We do not sell your data. We only share your information with:

  • Payment gateways (e.g., Stripe, Atome)

  • Delivery partners (e.g., our in-house drivers or third-party couriers)

  • Marketing platforms (e.g., Mailchimp, if subscribed)

All data is shared strictly for service fulfilment or marketing (with consent).

4. Cookies and Tracking

We use cookies and tracking pixels to:

  • Enable a smooth shopping experience

  • Analyse site traffic (via Google Analytics, Meta Pixel)

  • Serve relevant ads on social media and search platforms

You can adjust cookie settings via your browser anytime.

5. Security Measures

  • Our website uses SSL encryption (https)

  • Payment information is never stored on our servers

  • Access to customer data is limited to authorized staff only

6. Your Rights

You may request:

  • A copy of your personal data

  • Correction or deletion of your data

  • To unsubscribe from marketing emails (via any email footer)

To do so, contact us at hello@farmflorist.com.

7. Third-Party Links

Our website may contain links to external platforms (e.g., Instagram, blog articles). We are not responsible for the privacy practices of those sites.

8. Updates to This Policy

This policy may be updated from time to time. The latest version will always be available at www.farmflorist.com/privacy-policy

9. Contact Us

If you have any questions about this Privacy Policy, email us at:
???? hello@farmflorist.com