Bloomdale Florist Review

bloomdale florist

Image Credits: Bloomdale Florist

Location: 66 Tannery Lane #04-08 Sindo Building Singapore 347805

Telephone: +65 6749 3333

Email: sales@bloomdale.com.sg

Facebook: https://www.facebook.com/bloomdaleflowers

Instagram:  https://www.instagram.com/bloomdaleflowers

Bloomdale Florists came into being in 1986 and has established a strong foothold in the flower and hamper market over the years. The company believes in efficiency and good service but also embodies a spirit of creativity.

The current managing director of the company, Wendy Ng, whose father started the business, is an avid traveller who draws inspiration from her travels to bring a spark to bouquets and gift baskets. She takes photos to show her team and constant discussions take place on how to translate the images into beautiful gift ideas. The designers create both classic and trend-setting designs.

Customer service

The team at Bloomdale Florist loves getting feedback from customers on how to improve their products and services. They have benefited from the suggestions of customers who have grown with the company and offered invaluable support through the years.

In 2007, the company received The Best of Singapore Award by the Singapore Tatler. The expertise of the experienced staff has been finessed over more than 30 years and they add a special Bloomdale touch to every gift they prepare.

Product selection

Spoil loved ones with one of Bloomdale Florist’s beautifully curated hampers with affordable price tags that are perfect for every occasion from a housewarming to a graduation. A hamper filled with baby essentials is a great way to celebrate a new birth.

A health basket filled with nourishing treats and fruit makes a delightful gift for a best friend. A work colleague will appreciate a chic presentation of wines and chocolates. Beauty enthusiasts will enjoy bath and body gift sets or fresh flowers combined with an alluring fragrance.

Send auspicious wishes with a plush God of Fortune Pig, displayed with prosperity oranges in a cherry blossom tray or send someone bear hugs with a cute brown plush teddy and fresh pink and white roses. Many combinations of plush toys and flowers are available.

Place an order

Bloomdale has been involved in a progressive digital transformation journey over the past few years to remain competitive and relevant. The online catalogue is structured to allow for easy navigation and customers can shop by the type of arrangement or the occasion. They are also able to place orders via telephone, fax or email.

Customers create an account on the website to become a member (free) and various data points, such as past orders and recipient records are kept, helping them to keep track of previous choices. They won’t end up buying the same flowers two years in a row as an anniversary gift!

Customisation

Customers can still customise purchases, for example, tailoring colour and type of flowers or choosing items in a gift hamper. Bespoke gifts may be arranged through the Customer Service Team via (65) 6749 3333 or by e-mailing sales@bloomdale.com.sg.

Delivery

Bloomdale currently operates only in Singapore.  Delivery for orders placed during office hours may be carried out on the same day. Orders placed outside of office hours usually fall on the next working day.

Delivery to most locations in Singapore is subject to a delivery fee of $6.50 ($6.96 after GST) per location.

For orders going to Singapore islands and restricted areas such as the Airport Passenger Terminals, Airport Cargo Complex, PSA ports and military camps, a delivery surcharge of SGD$ $15 ($16.05 after GST) is payable.

Promotions

From time to time, Bloomdale Florist offers promotions with special discounts on selected or all products. These benefits are usually made available to online members. All they have to do is to enter a promotion code on the shopping cart page and the discount is calculated automatically.

Rewards

Every dollar spent earns the customer Loyalty Points that may be accumulated and used to redeem for free gifts, shopping vouchers or cash rebates.  Bloomdale Florist is the only florist in Singapore that allows customers to convert loyalty points into instantaneous cash rebates on a purchase.

Loyalty points can be redeemed on the website at any time.  To keep existing Loyalty Points from expiring, all customers have to do is to spend within 12 months of a previous purchase to extend points for another year.

Payment options

Most major credit cards, including Visa, Mastercard and Amex, are accepted and customers are required to submit credit card information online. An acknowledgement is sent to the email address to confirm payment.

Companies who set up corporate accounts on the website may enjoy credit terms of up to 30 days from the second order onwards.

Leave a Reply

Your email address will not be published. Required fields are marked *