A Better Florist Review

a better florist

Image Credits: A Better Florist

Location: 12 Dunlop St, Singapore 209342

Telephone: (65) 3163 1525

Email: kate@abetterflorist.com

Facebook: https://www.facebook.com/ABetterFlorist

Instagram: https://www.instagram.com/abetterflorist

Website: https://www.abetterflorist.com

Operating hours: Open 24 hours 7 days a week.

Cheapest bouquet: SGD $48

Florist offers services at flower shop locations in Singapore and has an intuitive website allowing customers to send an arrangement of fresh flowers with a few clicks.

Its services have also expanded to Hong Kong, Abu Dhabi and Dubai. The florists set themselves apart with their carefully curated collections and their knack for design. They produce works of art rather than just arrangements.

Daily fresh flower shipments

The company receives a daily shipment of flowers from farms in the Cameron Highlands in Malaysia. Designed by professional florists, beautiful long-lasting bouquets are made with fresh blooms, ready to be sent out for delivery.

Bespoke presentation

Bespoke presentation boxes reflect the beauty of the flowers inside and protect them too. Finishing touches like ribbons and the right packaging add to the delight of the recipients.

A variety of services

A Better Florist offers a variety of services. The company accommodates a customer who simply want to buy a single gift as well as businesses, such as hotels and restaurants, looking for more extensive services.

A Better Florist corporate client is assigned to a personal account executive who serves as the client’s single point of contact. Designers work closely with the account executive to customise floral arrangements based on budget, style and space.

Customer Service

Customer satisfaction is a top priority and when it comes to flower delivery in Singapore, the company goes the extra mile. Customer feedback is valued and customers can send an e-mail, call (65) 3163 1525, or use the chat window at the bottom right on the website. First time users are offered a discount and can use the promo code “ABETTERWELCOME” for $5 off the first order.

Product selection

No matter what the occasion – a birthday, anniversary, Mother’s Day, a graduation – A Better Florist has the right gifts. Their products range in price from those which are lower in price to suit those with a limited budget to expensive customised designs perfect for weddings.

The carefully crafted hampers found on the online website are perfect for clients, or friends. Send wishes to a recuperating loved one with a beautiful hamper containing flowers and herbal essences. Customers looking for edible gifts can choose a fruit basket or a fruit bouquet.

Find a Newborn Hugs baby hamper containing a baby clothing set, fresh fruit items, a new mom calligraphy card and essence of chicken or choose the Bouncing Baby hamper with flowers, diapers and essence of chicken. The Glorious Opening is a luxury gift hamper of delicious gourmet treats.

Congratulation Flowers, Flower Stands and Grand Opening Flowers are suited to every occasion for celebration. The Radiance Grand Opening Stand is a lavish display of red and yellow gerberas, red gingers and accompanying tropical foliage. Funeral flowers and wreaths offer comfort in difficult times of grief. Express your sympathy with a condolence stand including lilies and other soft pastel coloured flowers in a lovely spray.

Placing orders

The website is very easy to navigate and makes placing an order easy. The flower combinations are attractive and unusual. All customers need to do is select a product, select a time and date for delivery, give the recipient’s address and make a payment. Email notifications are sent to customers with a link enabling them to track their bouquet in real time.

To cancel an order just reply to the confirmation email saying you want to cancel and the refund takes two to three days to process.

Deliveries
Order before 3pm and the delivery will arrive the same day. All deliveries are free and are made from 9am to 6pm every day of the week. The courier team delivers flowers by motorbike, car, or even on foot for recipients close to the offices. A specific delivery time is not guaranteed as delivery routes need to be optimised to be cost-effective. For next-day deliveries and pre-orders, there’s no time limit on placing orders.

As proof of delivery, drivers making the delivery take a photo of the recipient holding the flowers and this is sent via email to the customer who made the purchase.

Overseas Delivery

A Better Florist also offers flower deliveries internationally to Hong Kong, Abu Dhabi, Dubai and the United Arab Emirates with more locations coming soon.

Prices and Payment

Payment is made via credit card and Visa and Mastercard are accepted. AMEX payments will soon be accepted too. To use a promo code, type it in at checkout on the payment info page. Customers receive email confirmation of the purchase and an invoice will be issued on request.

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