XpressFlower Review

xpressflower

Image Credits: XpressFlower

Location: 160 Paya Lebar Road, #01-07 Orion@PayaLebar, 409022, Singapore

Phone: +65 6280 1007

Email: sales@xpressflower.com

Facebook: https://www.facebook.com/Xpressflowercom/

Instagram: https://www.instagram.com/xpressflower_singapore

Website: https://www.xpressflower.com/

Operating hours:  6:00-00:00, Monday to Sunday

Cheapest bouquet: S$70.00

Blossoming flowers bring love and joy wherever they are found. Flowers are always a beautiful choice when expressing your deep affection for someone. This is what Xpress Flower believe. They aim to make a statement with all their stunning bouquets.

Based in Singapore at Orion@PayaLebar. Their focus on the online store has moved them forward in leaps and bounds as a business. Their exclusive range of products and 24-hour delivery set them a bar above the rest when it comes to floral gifting services.

Product Selection

Xpress Flower supplies a wind range of fresh flowers as well as dried flowers, succulents and potted plants and orchids. What is great about their website is that you can select a certain type of gift like a bouquet or a potted plant. Alternatively, you can select the occasion you are shopping for, like a birthday or anniversary.

Xpress Flower also offers flower arranging for engagements, weddings, Valentine’s Day, graduations, new babies, housewarmings, get well gifts and funerals. In addition to all the stunning floral gifts, they also offer gourmet gifts with champagne, wine, chocolates, fruit, frozen desserts and cakes to take your gift from wonderful to full-out WOW!

What’s more, there is also a range of plushies, fragrances, precious figurines and balloons. You can also shop based on you will be receiving your gift and your budget. It’s difficult not to find something perfect.

Placing Orders

Placing an order with Xpress Flower is really straight-forward. Once you have found the perfect gift or gifts for your loved one, you simply enter the delivery information, a personal message and then the payment information and voila!

Be sure to add the correct delivery address as you may incur additional charges for a second delivery. Also, take note that your order may come with minor substitution based on what is available from the farms at that specific time.

International Orders:  As an Interflora-approved florist, Xpress Flower are able to ship internationally, however only to Malaysia. Their professional network of florists allows the same excellent quality and service to be delivered to customers using the site and requiring delivery to Malaysia.

Unfortunately, only selected products are available to this market. Additionally, orders need to be placed 48 hours in advance to ensure smooth processing. Seasonal produce may take a little more time to be sourced, and as a result, international orders may take longer than local orders.

Customisation

Xpress Flower have an awesome additional section on their site dedicated to custom bouquets and hampers. You can select the type of celebration as well as who the recipient of the gift will be, and your chosen budget.

You can also choose a card design and add a personalised card to your gift for that added edge. There are a number of add-ons that you can choose from too, like champagne, chocolates and candies, balloons, fragrances, cuddlies and even ice cream.

Delivery

There is a delivery schedule in place to ensure efficient delivery every time. They do add on additional costs for delivery and these vary between weekdays and weekends as well as the time slot requested for delivery.

Xpress Flower also has 17 outlet stores across Singapore which means quick and efficient delivery no matter which corner of the country you are in. Plus, this also means you can choose to collect your gift in person too.

Payment Options

Prices listed on the website are all inclusive of taxes and in the currency of Singapore Dollars. Customers have the options to pay using PayPal and Visa or MasterCard credit cards.

All payments are secure and are processed through either PayPal or Citibank. So, you need not worry about your personal banking information. Xpress Flower have policies in place stating that they do not keep any personal or financial information at any point.

Customer Service

Customers commend Xpress Flower for their great customer service, praising them for their flexibility in altering orders at the last minute and going the extra mile to make their customer’s dreams come to life.

Customers are also pleased with their prompt delivery and the outstanding quality of the products received. They are always willing to give advice and help customers to pick out the perfect combinations with the utmost patience.

They also have a freshness policy in place that guarantees only the freshest flowers will be delivered and if the products received are not fresh, they will deliver a new order to the equivalent value of fresh flowers. Talk about caring for your customers!

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